Contact

Get in touch.

Email is the way to reach us. A person reads every message, and the address below covers almost everything.

Help with your plan or account

Email hello@calcifir.com. Tell us which page you were on and what you expected to see. Please leave out account numbers and anything you wouldn’t want in an email.

Most account changes you can make yourself in Settings › Account: export your plans, renew or revoke share links, manage your subscription, or delete your account.

Billing

Cancel or change your card from Manage subscription in Settings › Account. For a charge that looks wrong, email hello@calcifir.com from the address on your account. The billing and refund policy says how refunds work.

Privacy requests

To ask what we hold about you, correct it or delete it, email hello@calcifir.com from the address on your account, with “Privacy request” in the subject. We reply within 30 days. The Privacy Policy and the California privacy notice explain your choices.

Security reports

Found a security problem? Email security@calcifir.com. The Security page says how to report one safely.

Press, partnerships and everything else

Email hello@calcifir.com. We don’t take payment to feature products, funds or advisers.

Who you are writing to

Calcifir is run by Jordan Michael Arlan, a sole proprietor in Oklahoma, who reads every email. We usually reply within two business days. We can’t give personal financial advice by email.